Providing superior service to our customers is not only the goal of Jeff’s Auto Repair and our family of auto repair service centers, it is a commitment supported by Jeff Gietzen’s personal Customer Guarantee.
Quality assurance is also backed by our auto repair warranty of 36 months or 36,000 miles on parts and labor which is measured by date and mileage recorded on customer’s original invoice.
All of our technicians and service advisors are fully trained through our “service recovery plan” to ensure total customer satisfaction. Any dispute or dissatisfaction will be handled in a professional manner.
Customer follow-up by an independent contractor is a key tool we use to continuously monitor customer satisfaction. Any complaint, though rare, is addressed immediately.
Jeff Gietzen’s “personal guarantee” is his pledge that every vehicle repair, maintenance, or service performed at Jeff’s Auto Repair will meet customer satisfaction 100%. This personal guarantee is backed up by a 36-month or 36,000 mile auto repair warranty on parts and labor applied to each visit.
All of Jeff’s Auto repair facilities are approved and recommended by AAA. This AAA approval coupled with Jeff’s personal commitment to superior service will assure you total satisfaction as you experience the best in auto repair in Seattle, Bellevue and Renton! We have been awarded the AAA Top Shop Award for 8 consecutive years.